What is a Help Authoring Tool?Ī Help Authoring Tool is a content management system that enables you to create, manage, and distribute help documentation. In order to host the best documentation possible, you need to choose the right Help Authoring Tool. Some customers might find the jargon confusing while your more experienced users resent having to wade through lots of documentation that doesn’t get to the point.Ĭrafting user documentation that hits the mark isn’t easy, but it’s within reach for most companies. Unfortunately, many customers find that company’s help centers are not easy to use and this leads to either a churned customer or reaching out to support. You save money on customer support costs and can scale your business more effectively. Your help documentation is available 24/7, unlike your support team, and it can provide instant answers for your customers’ most pressing questions. I should point out that HelpNDoc is available as a free version too.You already know that it’s crucial to create help documentation for your business – it offers a better customer experience and speeds up the support process. But I have found it a versatile and useful application for all my help authoring requirements. I have not really tried to use all of the other export formats. My software allows you to choose to download and install the CHM version of the help systems if you don't want to use the online HTML version.Īs mentioned, HelpNDoc allows you to build your help system for several other formats: I made customizations to the build process to include the Scroll to Top icon in the bottom right.īut at the same time, I can, and do, compile CHM versions of the help documentation which I put on my website packaged in setup executables. Here are three live examples:Īs you can see, the online HTML version of my help systems have a Table of Contents and Search features. The HTML data files system gets uploaded to my website. It allows you to build your help documentation in a variety of formats from the same source data. I actually use HelpNDoc as part of me help authoring process. To remove the banners and use HelpNDoc for commercial purposes, you might consider ordering a full version of HelpNDoc. The only restriction is that the Personal Edition of HelpNDoc or its generated files can't be used for profit: only personal non-lucrative work and evaluation purposes are permitted by the license.Ī discreet banner is added in the generated documentation to remind that it has been created by the Personal Edition of HelpNDoc. All the features are available and enabled, there are no hidden fees or registration process and it doesn't contain any virus, spyware or malware of any kind. HelpNDoc is available completely free for personal use and evaluation purposes: you can use the full version of HelpNDoc for as long as you want. FAR also works in batch (unattended) mode.įoreign Language Version (partial translation available in German) andĭownload FAR HTML (DE) (Freeware version). You can safely use FAR HTML and MS Workshop/SDK side by side. If you need to quickly manipulate HTML, XML, ASCII text files, or author help projects (HTML Help 1.x, MS Help 2.x, MS Help Viewer 1.x, Help Viewer 2.x and Uncompressed Web Help) then FAR will save you lots of time and money. You'd use the Help Express and Wizard features - see: FAR HTML Tour (DE).įAR HTML is a collection of help authoring and file utilities. You know, most time consuming step must be used for the content and with the experience you have with Microsoft HTMLHelp Workshop I'd recommend using FAR HTML as a freeware tool now. ") HTMLHelp Workshop is required to install in any case. does not use HTML Help Workshop internally. As far as I know there is no new help systems being developed at Microsoft. No new features and support are expected. Please remember, HTMLHelp (CHM's) is nearly 25 years old and Microsoft's Windows based help system is in "maintenance mode" only. I will continue to provide the download of FAR HTML as freeware and the corresponding licence keys as far as possible at Ī bit late to the party but hope to give some input. As the translator (DE) of the software at the time, I have no contact with the former developer at the moment. Further development of FAR HTML has been discontinued.
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